Selecting Your Heater
Why should I consider a Cannon Gas Log Heater?
Cannon knows heaters
Cannon Gas Log Heaters are Australian made with a proud history of manufacturing quality gas heaters for almost 15 years in Victoria. They are designed for Australian conditions, with a focus on continually improving design and function to better meet the needs of people who appreciate efficient and effective gas log fires.
Cannon Gas Log Heaters is at the forefront of the market for energy efficiency
Cannon Gas Log Heaters offer a range of energy efficient models that range from a 3.6 star energy rating up to a superb 5.5 star energy rating (the Powerflue model is suitable for 5+ star rated homes). They have a generous heating capacity, and are suited to spaces of up to 80m2.
Installation flexibility and versatility of the Powerflue models
Cannon Powerflue Gas Log Heaters have the flexibility to be installed on any wall – they can be vented horizontally from the back or side, vertically under the floor or through the roof, even in a multi-storey apartment they can be flued up through an internal wall or out under the floor. This flexibility and versatility sets Cannon Powerflue Gas Log Heaters apart in the market.
Beautiful clean design
Because Cannon Gas Log Heaters have been locally manufactured for many years, the products are of artisan quality, the highest craftsmanship and exacting standards.
The Cannon Gas Log Heaters collection includes a choice of freestanding or inbuilt models. To create a unique look and one that complements your interior style, there's also a choice of mesh or glass fronts, stainless steel internal panels (for an enhanced flame effect) and a black or metallic platinum finish. An optional remote thermostat is also available for added convenience in warmth control.
A reliable high performer
Every Cannon heater is tested before it leaves our Geelong workshop.
Cannon is a brand that can be relied upon with the backing of a 3-year comprehensive warranty as well as a 10-year warranty on the heat exchanger.
Simple to operate
All models include as standard electronic ignition and controls, and a choice of 3 heat and fan speed settings. The option of a remote thermostat means you can control your Cannon Gas Log Heater at the touch of a button.I want to replace my existing gas or oil space heater. Which model should I choose?
All of our Cannon Gas Log Heaters have been conceived to fit most existing cavities, however our Canterbury Classic Inbuilt is particularly appealing to install into existing spaces given that it has a depth requirement of only 363mm. If you add the optional 50mm spacer kit, the depth required is reduced to an incredible 313mm.What style of home do Cannon Gas Log Heaters suit?
The contemporary and clean lines of Cannon Gas Log Heaters along with the potential to customise your fire to suit your design preferences and installation requirements means Cannon designs can be styled to sit comfortably in any style of home or apartment, from modern through to classic.What size room can be heated with Cannon Gas Log Heaters?
Up to 80m2 on average.Are Cannon Gas Log Heaters energy efficient?
Cannon Gas Log Heaters offer a range of energy efficient models that range from a 3.6 star energy rating up to a superb 5.5 star energy rating (the Powerflue model is suitable for 5+ star rated homes). They have a generous heating capacity suited to spaces of up to 80m2.
The Canterbury and Fitzroy Powerflue models take energy efficiency up another notch with their 5.5 star energy rating. This high star rating is courtesy of the super efficiency of the Powerflue which draws air from outside for combustion and then vents outside via a secondary flue.
In both cases these high star efficiency ratings are made possible by design elements like heat exchange technology and controlled heat and fan settings, which ensure the heater works as efficiently as possible.What are the safety features?
All models are safeguarded with a double-glazed glass window or protective mesh guard and include 4 continuously monitored safety systems, while the Fitzroy and Canterbury Powerflue models boast 5 continuously monitored safety systems.What makes a powerflue heater so special?
A powerflue, (otherwise known as a room sealed heater), draws air from the outside as opposed to drawing air from inside the room for the combustion process. The combustion process within a powerflue is sealed from the room without the risk of products from the flue returning into the room. A secondary flue expels the combusted products outside the home. The result is cleaner air quality while guarding against starving the room of oxygen.When would I choose a powerflue heater?
A powerflue system is required for apartments and newer homes because they are much more airtight than older style homes. A powerflue is a pressurised system, without the glass, the system won't pressurise. Open front gas log fires pose the risk of drawing air from within the room for combustion. In a well sealed home, this air is not replaced which in turn can cause oxygen levels to drop, or create a vacuum effect whereby flue products (combustion gases) are pulled in the room.
For gas log fires to achieve high-energy efficiency – the heat exchanger needs to be restrictive. Open front gas log fires tend to sit in the decorative appliance bracket rather than contributing to 5-star energy rated homes.
Offering superior heating efficiency for any room in the home, Cannon Powerflue Gas Log Heaters are an ideal solution for those often difficult to heat large living spaces as they heat on average 80 m2. Because a Cannon Powerflue heater draws air from outside for combustion and then vents outside via the flue outlet, it's a safe option for installing in a bedroom or 5 star energy rated home that is well sealed from draughts.
Cannon Powerflue gas log heaters are also more versatile to install. The heater can be placed on any external walls or a home in a multi storey apartment situation.When is a powerflue gas heater most effective?
A house that is well sealed allows a heater to perform at its best and uses the least amount of energy. In optimally sealed homes, the Cannon Canterbury and Fitzroy Powerflue models have the capacity to achieve an impressive 5.05 star energy rating for units with a flue that's 400 mm long and up to 5.50 stars for a unit with a flue that's 6.0 m long. High star ratings means lower energy consumption which translates to bigger energy savings.
According to Sustainability Victoria, 10% can be saved on the running costs of gas heaters for each star.What is a mock fireplace?
If you don't have a fireplace but like the look, our mock fireplace kit is the answer. Using the kit, your inbuilt heater can be easily and safely installed in a plasterboard or timber wall.
Whether flueing up in the wall cavity or through ceiling plaster, simply construct a purpose built timber or plasterboard enclosure to conceal the heater cabinet and flue.
You must use a mock fireplace kit with an inbuilt heater for installation into combustible areas i.e. timber, plasterboard, etc.
Installing your heater
What if I have special installation requirements?
Unlike standard gas log heaters, Cannon Powerflue Gas Log Heaters have the flexibility to be installed on any wall – they can be vented horizontally from the back or side, vertically under the floor or through the roof, even in a multi-storey apartment they can be flued up through an internal wall or out under the floor. This flexibility and versatility sets Cannon Powerflue Gas Log Heaters apart in the market.Do I need an existing fireplace or chimney to have Cannon Gas Log Heaters?
No, installation is flexible. You have three choices:
- Installation into an existing fireplace/chimney
- Installation into a timber or plasterboard wall using a mock fireplace
- Installation as a freestanding unit
Because Cannon Gas Log Heaters have flexible flueing and installation options, they also make a perfect solution for apartment dwellers.
Using your heater
How do I clean my Cannon heater?
All cleaning should be carried out when the heater is cold.
Normally the heater should only need wiping with a lint-free damp cloth. Any stubborn stains can be removed with nonabrasive spray on cleaner. If an abrasive cleaner is used the paint finish will be damaged.
For the glass front, all cleaning should be carried out when the heater is cold. Clean the outer glass with a mild liquid or spray on glass cleaner. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the heater glass front since they can scratch the surface, which may result in shattering of the glass.
Internally the heater should only be cleaned by an authorised service person.What should I expect from the flames?
The heater flame should be stable, not lifting from the burner. The logs should glow after approximately 15 minutes operation on BOOST setting.
The heater is designed to operate with luminous flames and may exhibit slight carbon deposit on the logs. If there is any excess carbon build-up on logs, or the burner flame is unstable, contact Sampford IXL.How often should I service my heater?
The appliance must be serviced at least annually by an authorised service person. This maintenance cost is not covered under the warranty terms and conditions. More frequent cleaning may be required due to excessive lint build-up from carpeting, bedding materials, pet hair, etc.What if a gust of wind switches my heater off?
High wind gusts can affect the heaters flueing and switch the heater off. If this happens, just restart your heater as normal. If the problem persists, please contact us.How do I set the clock and day of the week on my remote thermostat (option)?
- With the thermostat OFF, press and hold the 'T' button until the time, hour and AM/PM flash.
- Press and release the 'UP' or 'DOWN' buttons to increase or decrease the hour setting.
- Press and hold for the hour to increase or decrease 1 hour every 0.5 seconds.
- Press 'OK' and set the minute setting similarly.
- Press 'OK' and press and release the 'UP' or 'DOWN' buttons to change the day of the week.
What flue do I require?
Your Cannon wood heater must be installed with an approved “default” flue kit. You must not modify the kit in any way or mix components from other kits.
One of the most important factors that determine the performance of your heater is the height of the flue. A flue that is not high enough, or does not extend far enough above nearby airflow obstructions, will not allow the heater to draw air properly, and combustion will suffer as a result.Where can I purchase a flue kit for my heater?
One of our Cannon retailers will be able to assist with flue kit purchases or your installer may also offer this service.Who installs my heater?
A number of retailers will offer installation and service. A qualified installer or licensed plumbing company is required as all wood heater installations are regulated by Australian Standard AS/NZS2918 and must comply with Australian Standard AS/NZS 2918:2001.What wood should I use?
Use dry hard wood, that’s well seasoned. Green or wet wood can create a lot of smoke, is ineffective for heating and can build up a lot of soot in the flue. When wood is first cut down, it has a very high moisture content. If the wood is cut to smaller pieces then stored in a dry, airy location for 12 months, the moisture escapes, leaving dry, quality wood fuel.How do I clean my wood heater?
All cleaning should be done when the heater has completely cooled. This should be done in the beginning of winter and once or twice during the season, depending on heater usage. With higher usage, cleaning more often is advised. Excess ashes should be removed when necessary, placed in a non-combustible container with a tightly fitting lid and moved outdoors immediately to a location clear of combustible materials.
Cleaning painted surfaces
These should come clean with a simple wipe over with a damp cloth and if necessary some mild cleansing agent. Do not use any solvents, harsh or abrasive cleansers or scourers, as these will damage the painted surfaces.
Cleaning the door glass
Sometimes, especially after an overnight burn, a black deposit may appear on the inside of the door glass. This is creosote deposit from the fire burning at below its optimal temperature. Most or all of this will burn away next time the heater is fully fired. For persistent blackening, wait till the glass has completely cooled, then clean with a plastic scourer and detergent. Rinse the detergent from the glass and then dry.
Cleaning the Flue
To clean the flue, you will need to remove the baffle plate, and access the roof to remove the flue cowl. Use a long handled flue brush designed for this purpose to clean the creosote that has built up inside the flue. The creosote will fall into the firebox where it will be burnt on the next firing. Replace the cowl and baffle plate when done.
We recommend this be done by an authorized person ONLY.How often should I have my wood heater service?
We recommend having you’re your heater and flue checked and serviced at least once a year. This will ensure no blockage, or creosote built up and ensure your heater is working to its best capacity.
What Horizon Heat outdoor model suits my requirements?
Area Coverage: maximum outdoor covered
CAST18R - 10m2
CAST24R - 13.5m2
CAST32R - 17.5m2What is the cost to run the Horizon Heat outdoor heaters?
Running costs have been based on an average consumption rate of .28 cents per kWh. This may vary slightly from one provider to another.
1.8 kW heater = 50 cents of power consumption per hour.
2.4 kW heater = 67 cents of power consumption per hour.
3.2 kW heater = 90 cents of power consumption per hour.Can I use one remote control to control multiply heaters?
Yes, one remote can control multiple heaters.Can I install the Horizon Heat outdoor heaters inside?
As long as the recommended clearances are adhered to and installed as per the guidelines. These may be used in sunrooms, bathrooms and exercise studios, etc.